Returns and exchanges for TnA Safety products must be made within one 30 days from the date of purchase, unless otherwise indicated. Returned or exchanged product must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required. TnA Safety will either replace the product or issue a credit for the purchase price minus any applicable re-stocking fees, (up to 25% depending on the manufacturer.)
Items that cannot be returned to TnA Safety:
For product returns and exchanges please follow the instructions below to assure prompt handling:
If the RMA requires an exchange TnA Safety will ship your exchange item with the same shipping speed that was used on your original item. You'll just need to use the return label provided to send your original item back within 30 days. Exchanges are only made for the same product in a different size or color and are limited to apparel.
If you receive wrong product, please contact us: 1-888-708-5580
If your item isn't working properly, please check the product manual (if one arrived with the item) you can usually find troubleshooting and "getting started" information there. If you need additional assistance, you need to request missing pieces or replacement parts, or you need warranty information, please contact the product's manufacturer directly.